TORONTO -- Vaccine Hunters Canada has become an invaluable online tool to help alert thousands of Canadians of vaccine clinic pop-ups. They鈥檝e since .

Engineer Zain Manji recently allowing Ontario residents to use their postal code to find vaccine clinics where they live.

Throughout the pandemic, the network of public fridges stocked with has helped many people dealing with food insecurity.

And -- before being -- Toronto-based Carpenter Khaleel Seivwright and 40 volunteers had been building tiny homes for the homeless population. He said the idea was to give vulnerable people who feel unsafe in traditional shelters 鈥.鈥

These were some of the most innovative social initiatives over the past year. The common thread? They were all spearheaded by unpaid volunteers. And business and innovation experts say their involvement speaks volumes about how poorly businesses and governments have handled those problems during the pandemic.

鈥淚t's a really good illustration of the sort of the resilience of a modern society: when push comes to shove, if something isn鈥檛 getting done, some folks will find a way to do it,鈥 Ken Coates, a policy professor at the University of Saskatchewan, told CTVNews.ca in a phone interview.

鈥淭he social innovation sector has been doing that kind of thing for a long time. But the pandemic has given it a sense of urgency,鈥 said Coates, the Canada Research Chair in Regional Innovation at the school鈥檚 Johnson-Shoyama Graduate School of Public Policy.

Equity and social work expert Kathy Hogarth said community-led, grassroots efforts are more nimble to react to problems with unique solutions and, unlike government, are less likely to be tied up by bureaucratic processes.

鈥淲hat it really gives is an indication to the power of community,鈥 Hogarth, an associate professor in the University of Waterloo鈥檚 School of Social Work, told CTVNews.ca.

But York Univesity professor Charles Cho, who has expertise in responsible business practices, laments the fact that the vaccine rollout was so inefficient that it led to such 鈥渉eartwarming鈥 grassroots efforts as Vaccine Hunters Canada.

On the part of elected officials, he told CTVNews.ca over the phone that there was 鈥渦nfortunately a lot more talk than action.鈥

He asked 鈥渨hy must we rely on citizens鈥 free labour鈥 free time and energy?鈥 He said this question should be giving leaders great pause.

Hogarth agreed, warning that relying on unpaid volunteers and grassroots efforts doesn鈥檛 absolve the government of its duty to now learn from them or help fund these projects.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

鈥淏ecause oftentimes we have these great ideas coming out of community鈥 but we also know we need resources.鈥

Hogarth also urged the city to see that if people were flocking to Seivwright and his tiny houses -- which have insulation, a vapour barrier and a carbon monoxide detector -- it鈥檚 because government-led temporary hotel rooms or the shelter system for the homeless weren鈥檛 enough.

With that in mind, she said Toronto should be partnering with or at least learning from Seivwright, instead of issuing legal threats over claims the houses are neither safe, nor a long-term solution.

COMMUNITY-LED EFFORTS MEAN GOV'T IS FAILING

Coates, who is in Saskatoon, noted that governments are typically more reactive rather than proactive.

鈥淕overnment has the capacity to scale up -- they don't always have the capacity to innovate,鈥 he said, calling for governments to be much more symbiotic with or , especially now. Otherwise, great ideas behind community-led efforts remain hyper-local.

He challenges elected and public health leaders to use the pandemic as a chance to think bigger.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

鈥淲e never really had a robust conversation in this country about what is the role of government,鈥 Coates said, explaining that the last time this happened was in the 1950s after the Second World War and the Great Depression.

鈥淭hey improved old-age pensions [and] brought in public health care -- a thousand things that the government wasn鈥檛 previously doing,鈥 he said. But he warned that, based on history, changes won鈥檛 be made soon enough for people in need now.

鈥淢y guess is that what you're going to see is a rethinking of the role of government in the next decade to come. It's not going to happen during the crisis itself.鈥

But Coates said change won鈥檛 happen without recognition of the grassroots innovation happening in communities across the country.

LEGACY ISSUES ARE LESS FOCUSED ON BY GOV鈥橳

Hogarth in Waterloo said 鈥渨hat the pandemic has done is to highlight the grave inequities in the system,鈥 such as unequal access to health care, housing or a steady supply of food.

鈥淭hey鈥檙e legacy issues whereas the pandemic is new,鈥 Hogarth said, suggesting that鈥檚 why Toronto partnered with Vaccine Hunters Canada, for example, but not the tiny houses project.

鈥淭here鈥檚 a perception that there is more at stake in dealing with the pandemic than there is to do with the legacy issues of housing insecurity and food insecurity.鈥

But she had a stark warning for leaders who are not tackling these issues now.

鈥淲e can create vaccines for people, but if they die from not having sufficient food or inappropriate housing, what good are our vaccinations?鈥

Without tapping into unconventional, innovative ideas from the community, Hogarth said long-standing issues will persist long after the pandemic ends.

Cho, the Erivan K. Haub Chair in Business & Sustainability at York University鈥檚 Schulich School of Business, agreed and said leaders appeared to have found it easier to close their eyes to long-standing 鈥渆lephants in the room.鈥 He said it鈥檚 鈥渧ery unfortunate鈥 that government has created stronger partnerships with groups related to vaccines rather than these issues.

鈥淚 think it's basically an exposure issue,鈥 Cho said. 鈥淚 think it's a strategic and opportunistic way to also demonstrate and sort of make up for what they have failed to do [most recently].鈥