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Meta working on Instagram access issues reported by users

This Friday, Aug. 23, 2019 photo shows the Instagram app icon on the screen of a mobile device in New York. (AP Photo/Jenny Kane, file) This Friday, Aug. 23, 2019 photo shows the Instagram app icon on the screen of a mobile device in New York. (AP Photo/Jenny Kane, file)
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Meta Platforms Inc on Thursday said it was working on restoring Instagram, after thousands of users reported issues with accessing the image-sharing platform.

At its peak, more than 6,600 users reported issues with Instagram on Downdetector.com, which collates status reports on outages from sources including user-submitted errors. The outage may be affecting a larger number of users.

According to the website, 84% of reports flagged trouble with accessing the Instagram mobile application.

"We're aware that some people are having trouble accessing Instagram," Meta said in a statement.

"We're working to get things back to normal as quickly as possible and we apologize for any inconvenience."

(Reporting by Eva Mathews and Akash Sriram in Bengaluru; Editing by Devika Syamnath)

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